Transform Your Dining Experience

Data Collection and Use

PlatePivot collects personal information when you contact us for quotes or information about our products. This includes your name, email address, phone number, and any messages you send us. We use this information solely to respond to your inquiries and provide information about our dinnerware solutions.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted partners who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us directly. For EU residents, additional rights under GDPR apply.

Contact Us

If you have questions about this privacy policy, please contact us at [email protected] or call +1 (312) 555-0847.

Agreement to Terms

By accessing and using the PlatePivot website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Product Information and Quotes

All product information and quotes provided through our website are subject to availability and confirmation. Prices, specifications, and availability may change without notice. Final quotes will be provided upon direct consultation with our sales team.

Intellectual Property

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the PlatePivot website are protected under applicable copyrights, trademarks and other proprietary rights.

Limitation of Liability

PlatePivot shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if PlatePivot has been advised of the possibility of such damages.

Product Warranties

Our products come with specific warranties as detailed in individual product documentation. Warranty terms may vary by product type and are subject to proper use and maintenance as outlined in product care instructions.

Modification of Terms

PlatePivot may revise these terms of use at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site.

Third Party Cookies

Some cookies may be set by third-party services that appear on our pages. We have no control over these cookies, and you should check the relevant third party's website for more information.

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].

Digital Millennium Copyright Act Notice

PlatePivot respects the intellectual property rights of others and expects users of our website to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our website, please notify our copyright agent with the following information:

1. Identification of the copyrighted work claimed to have been infringed
2. Identification of the material claimed to be infringing and its location on our website
3. Your contact information (address, phone number, and email address)
4. A statement that you have a good faith belief that the use is not authorized
5. A statement that the information in the notification is accurate
6. Your physical or electronic signature

DMCA Agent Contact

Send DMCA notices to:
Email: [email protected]
Mail: PlatePivot DMCA Agent
2847 North Michigan Avenue
Chicago, IL 60657, USA

Counter-Notification

If you believe material you posted was removed by mistake or misidentification, you may file a counter-notification with our DMCA agent containing specific information as required by law.

Repeat Infringers

PlatePivot will terminate user accounts that are determined to be repeat infringers of copyrighted material.

Your Rights Under GDPR

If you are a resident of the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR). These rights include:

Right of Access: You have the right to know what personal data we hold about you and how it is processed.

Right to Rectification: You have the right to have incomplete or inaccurate personal data corrected.

Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.

Right to Object: You have the right to object to our processing of your personal data under certain circumstances.

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Legitimate interests for responding to inquiries and providing services
• Contractual necessity for fulfilling orders and providing customer service

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] or write to us at our address. We will respond to your request within 30 days.

Data Protection Officer

For questions about data protection, contact our Data Protection Officer at [email protected].